Instructional video

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Instructional guide

As part of your enrolment process, please work through each step in the guide below to set up your student account password and multi-factor authentication.

If you are enrolling in the Medical School, the process is slightly different. Please use the Logging in for the first time – Medical School guide.

Step 1 – Set your password

To begin your registration tasks, you first need to set up a password for your University account by logging in for the first time. When you first sign in to OneUni to begin your enrolment, you will first need to click on the “Log on using your UoL credentials button.

This will present you with the University Single Sign-On screen, where you can begin the process of changing your password.

1. On the University Single Sign-On screen, enter your student email address in the User ID box as displayed below, replacing “12345678” with your Student ID number from the top of your enrolment letter:
   12345678@students.lincoln.ac.uk

2. Click “Next”.
3. Click on “Forgot my password”. If you do not have a personal email address registered with us, you may see a message telling you that you are not registered for Self-Service Password Reset. In this instance, please contact Digital Services on 01522 88 6500, or via email at dt@lincoln.ac.uk.
4. Enter the characters that are displayed on the screen and click “Next”.
5. Select “Email my alternative email address” and check that the alternative (personal) email address listed is yours. Then click the “Email” button.
6. You will then receive a verification code in your alternative (personal) email inbox (if you are a UK resident, this is the email you have registered to UCAS). Please remember to check any spam folders.
7. Enter the verification code you received into the box, then click “Next”.
8. Enter a new password and confirm it. For more information on setting a strong password, take a look at How do I create a strong password or passphrase?.
9. Click “Finish”.
10. Click on “click here” to sign in with your new password.
11. Enter your University email and newly changed password.

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Step 2 – Set up multi-factor authentication (MFA)

Once you’ve completed Step 1 above, you will be required to set up additional security for your account:

1. On the sign-in screen, enter your newly set up University email (########@students.lincoln.ac.uk) and then your password (changed in Step 1 above).
2. You will be prompted to set up additional security for your account, known as multi-factor authentication. This additional level of security means that only you will have access to your University account, files and information.

3. To set up the Microsoft Authenticator App as an authentication method, click “Next” and follow the on-screen steps.

The Microsoft Authenticator App will now be your default sign-in method when logging into University resources. When you attempt to sign in, you will receive a notification on your phone via the app.

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Optional step – Self-Service Password Reset

We highly recommend setting up Self-Service Password Reset.

Under normal circumstances, being locked out of your account means you’ll have to contact the Digital Services Service Desk to unlock it for you. However, by setting up Self-Service Password Reset, you can quickly and easily get back into your account by yourself if you’re ever locked out.

Follow the steps below to get started.

1. Visit sspr.lincoln.ac.uk
2. Sign in with your University email and password.
3. Click on the + Add Sign-In Method button.
4. Select the Email option from the drop-down menu, then type in your personal email address (this must be different from your University email).
5. You will receive a code at the email address you entered. Type the code into the box that appears. (If you do not receive the code, click on “Resend code”.)

You will now be able to use your email address to verify your identity in future and reset your password when necessary. You can also set up other methods of verification using the same process, including personal security questions. It is useful to have a backup verification method available in case you cannot access one.

Remember: It is important that your password is updated on all devices used to access University services, such as Wi-Fi and email. If you do not do this, you may be temporarily locked out of your account.